Our Customer Service team is reachable by message on Whatsapp from Monday to Friday from 9AM to 7PM.
Our phone number: +971 55 384 9760

SANDS

What are the payment options ?

What is your cancellation policy?

Do you offer free shipping?

How long does delivery take?

Do you ship worldwide?

How do I track my order?

What’s your return policy ?

We accept payment by Credit / Debit Card (Visa, MasterCard, Amex or debit card), Tabby (Installments Payment) and Bank Transfer.

We accept payment by Credit / Debit Card (Visa, MasterCard, Amex or debit card), Tabby (Installments Payment) and Bank Transfer.

Refund and Exchange Policy:. Refunds are generally not accepted, with exchanges possible only for incorrect sizes. However, in the event of a significant delay exceeding 20 working days, you may request a cancellation. The Refund Process can take 7 t

Refund and Exchange Policy:Refunds are generally not accepted, with exchanges possible only for incorrect sizes. However, in the event of a significant delay exceeding 20 working days, you may request a cancellation.The Refund Process can take 7 to 14 working days after the cancellation. &#xA0;

Shipping and Delivery:. We offer a range of shipping options, ensuring your order reaches you in pristine condition and a timely manner. In certain cases, a trusted third-party may manage our inventory and handle shipping responsibilities.

Shipping and Delivery:We offer a range of shipping options, ensuring your order reaches you in pristine condition and a timely manner. In certain cases, a trusted third-party may manage our inventory and handle shipping responsibilities.<ul data-mce-fragment="1"><li data-mce-fragment="1">Shipping Fees: On Demand</li><li data-mce-fragment="1">Be aware of varying international regulations and be prepared for potential taxes and duties, for which you are responsible.</li></ul>

Once order it’s purchased, you will normally receive it within 4 to 7 working Days. If there is any delays, you will be contacted by our team.

Once order&#xA0;it&#x2019;s purchased, you will normally receive it within 4 to 7 working Days.If there is any delays, you will be&#xA0;contacted by our team.

We do ship to most countries, however, there are a few that we are unable to send to. Please note that international shipments can take 5 to 10 working days.

We do ship to most countries, however, there are a few that we are unable to send to.Please note that international shipments can take 5 to 10 working days.

Once your order has been placed and processed, you will receive a confirmation email with your order details.

Once your order has been placed and processed, you will receive a confirmation email with your order details.&#xA0;

All articles